If you are having trouble with your Design This Home data and are playing on an iOS device, you can send us all the information that we will need to help you by opening Design This Home and then tapping "main" in the top left corner of the screen. Then choose settings. Underneath the word "notifications" in the settings menu you will find a small blue button with a notepad on it. Tapping this button will bring up an email. Simply press "send" in the top right corner and we will have all the information we need. Please keep in mind that your security is very important to us and the information collected is only used to look into your Design This Home data.
Android and BlackBerry Devices:
If you have experienced an issue with your Design This Home data or purchases, please contact our team via email at firstname.lastname@example.org and include the type of device that you are using. We will provide you with a link to the appropriate app to download to find your unique device ID.